![]() Sponsored LastPass Premium accounts are only available to campus affiliates with an active email address. If you sign up for a sponsored Premium account and leave campus, you will have the option to convert your LastPass subscription to a free LastPass account at the end of the one-year subscription period. If you have auto-renewal enabled for your paid LastPass Premium subscription, follow these steps to turn it off after you convert your LastPass account to a free campus-sponsored account: See for more information on LastPass Families. Only Personal Free and Personal Premium LastPass accounts can be converted. You cannot convert your family plan or family LastPass account into a campus-sponsored LastPass Premium account. Users who had an existing subscription will see their account extended for an additional year. Visit the portal to complete the enrollment process. If you have automatic paid renewals set up, unsubscribe from them. ![]() If it is, it needs to be converted to a personal email address. Follow these instructions to change your LastPass email address.Ī user already has a paid Premium LastPass account.Įnsure that your Premium account is not using your email account. A user already has a free account using their email address.In this case, the email will contain instructions and links to upgrade your free account to a premium account, at no cost. In this case, the email will contain instructions and links to set up your account and download the LastPass from scratch.Ī user has a free LastPass account using a personal email address. Then, users will receive an email with links and instructions for getting a free LastPass Premium account through UC Berkeley:Ī user does not have a LastPass account. In all four cases, users will enter their email address in the UC Berkeley LastPass portal. The campus cannot see your stored account credentials, and cannot help you retrieve them. ![]() No. UC Berkeley cannot access your LastPass Premium account. Links regarding each of these processes and more information can be found at LastPass Support. LastPass can email a “password hint”, reset your account, or activate a one-time password if you were previously logged in the LastPass from the same computer. Please make sure that you install and use your browser extension. LastPass uses your browser extension to help ensure that you can recover your Master Password if you have forgotten it. What happens if I forget my LastPass Password?įorgetting your Master Password may result in the loss of all credentials stored within LastPass. How do I renew my free LastPass Premium account? Why isn't LastPass autofilling my information? What if I'm already using a password manager? What happens when the LastPass website is down? Can I still log in? What happens if my account is compromised? My browser plug in does not indicate I have a Premium account ![]() How Do I prevent LastPass from filling erroneous form fields? What happens to my LastPass Premium account when I retire, graduate, or leave campus? I have LastPass Premium and use auto-renewal. What happens if I forget my LastPass Master password?Ĭan UC Berkeley access or retrieve the information I store in LastPass?
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